A: Only one color can be shown at a time, the picture with all three colors is for demonstration purposes only

Applied for following item(s): AKB-110EB / 150EB

A: This model is only fluorescent as in a bright color, no RGB is used

Applied for following item(s): AKB-132UY

A: Please check the Device Manager to see if a new mouse is being detected when the keyboard is plugged in, if it is, please uninstall it, unplug the keyboard and plug it back in

Applied for following item(s): AKB-440UB / 4400UB / AKB-450UB / 4500UB / AKB-410UB / AKB-425UB / AKB-270UB / AKB-411UB / WKB-4050UB

A: The touchpad is recognized as a mouse, to adjust the speed go into mouse properties of your computer and adjust the cursor speed

Applied for following item(s): AKB-440UB / 4400UB / AKB-450UB / 4500UB / AKB-410UB / AKB-425UB / AKB-270UB / AKB-411UB / WKB-4050UB

A: Numberlock keys are synchronized, therefore the system will only see the numberlock as one key rather than two

Applied for following item(s): AKB-618 / WKB-6010UB

A: The end user needs to have software in order to extract the information, we only provide the hardware

Applied for following item(s): AKB-630SB-TAA

A: Please download the programmable driver from the product page on our website

Applied for following item(s): AKB-650EB

A: If your keyboard model does not have a programmable driver then it will only be plug and play

Applied for following item(s): Keyboard

A: It will work as plug and play, however some keys may not work as they were designed for Windows devices

Applied for following item(s): Keyboard

A: For wireless models, please try a reset, unplug the USB receiver and insert it back in and immediately hold down the Escape key and the letter K at the same time for 10 seconds For wired models, please try uninstalling the keyboard through the Device Manager, then unplug the keyboard and plug it back in

Applied for following item(s): Keyboard

A: Adjust the keyboard repeat delay in the keyboard properties

Applied for following item(s): keyboard

A: Universal receivers don't work with our products, they must be an Adesso receiver that belongs to that model #

Applied for following item(s): Keyboard

A: It is not a guarantee it will work, some brands will work with our keyboards while others don't

Applied for following item(s): Keyboard

A: For mini keyboards with an integrated keypad you will need to shut off the number lock by pressing the Function key (FN) and the number lock key at the same time

Applied for following item(s): Mini keyboard

A: Our pin numbers are 0000 or 1234

Applied for following item(s): WKB-1000BB / WKB-2000BB

A: Plug in the USB receiver into your computer and turn on the keyboard by inserting the batteries, immediately press and hold the ESC key + K key for 10 seconds

Applied for following item(s): WKB-1320CB / WKB-1330CB

A: Plug in the USB receiver into your computer and turn on the keyboard, immediately hold the connect button on the bottom of the keyboard for 10 seconds

Applied for following item(s): WKB-1500GB / WKB-1600CB / WKB-3150UB / WKB-1150UB / WKB-4500UB

A: Please try cleaning the trackball with a damp cloth and if possible use compressed air and blow into the crevices around the trackball

Applied for following item(s): WKB-3500UB / 3150UB

A: If your touchpad has a glidepoint logo you can find the driver on our website, if it does not have a glidepoint logo then it is plug and play and not programmable

Applied for following item(s): WKB-4500UB / AKB-450UB / AKB-270UB / AKB-425UB