A: Check your microphone privacy settings and microphone sound settings in case the mic was set to mute
Applied for following item(s): Headset
A: Make sure the mute button is not enabled from the control box or in system sound settings
A: Please check volume settings to assure the balance is set to equal distribution
A: Headset is not compatible with xbox
Applied for following item(s): Xtream G1
A: It is not compatible due to microsoft requiring a chip
Applied for following item(s): Xtream G4
A: You can download the software from the product page on our website
A: Unfortunately this is not possible
Applied for following item(s): Xtream H2
A: Yes the Xtream H4 comes with 3.5mm connectors
Applied for following item(s): Xtream H4
A: Please check to see if the wheel is sunken in, if it appears to be sunken in then it must have been pushed through it's track
Applied for following item(s): Xtream H5U
A: Make sure the mute button is not enabled from the control box
Applied for following item(s): Xtream P2
A: Make sure your bluetooth is on, if it still won't connect turn off and back on your bluetooth or reset the bluetooth settings
Applied for following item(s): Xtream P500
A: Please make sure the headset is not connected to any previous devices, it can only connect to one device at a time
Applied for following item(s): Xtream P500 / P600
A: Chipset compatibility issue, need to replace
Applied for following item(s): Xtream P600
