The Air Mouse Elite is designed and supported to work on PC Windows (Windows XP and above) and on Apple Mac (OS X Snow Leopard and above) systems.
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How do I install my Air Mouse Elite?
Installing the Air Mouse Elite is a snap. Just follow the instructions in the Quick Start Guide shipped with your mouse
The Mouse LED does not flash in the charging cradle and the mouse does not charge.
Verify that the Charge cradle is plugged into an AC adapter or a USB port on your system. If plugged into the system, make sure the system is turned on. If it still doesn’t show lights, remove and reinstall the battery on the mouse to reset the mouse.
When using the Mouse in the air, the cursor is visible but shows no movement.
It is possible that the gyroscope is not activated. Squeeze or double-click the trigger on the bottom of the mouse.
The cursor moves too fast or too slow.
The speed or acceleration may not be set properly. Change the cursor tracking speed in the mouse control panel.
When pressing the Activate trigger, the LED on the mouse is off.
The light will only come on when the mouse is transmitting to the USB receiver, while holding the activation trigger move the mouse the light should come on.
When pressing the Activate button, the LED on the mouse is flashing.
Your batteries are low. Recharge the internal battery pack by placing the mouse on its charging cradle.
My wireless network is causing interference. Can this be corrected?
The Gyration 2.4GHz product uses a technique called interference avoidance so it will automatically channel away from wireless networks, Bluetooth devices etc. The problem with network interference generally is caused by the wireless router or access point being set up to broadcast over the entire 2.4GHz band. There should be set up options in the router or access point to set the broadcast bandwidth to something other than all 800 channels available in the 2.4GHz band. Once the SSID is changed the problem should go away (preferred non-overlapping channels are 1, 6, and 11).
The Cursor movement is choppy or erratic.
Move the USB receiver to a different USB port (front of system vs. back) or try a short USB extension cable to move the USB receiver.
or
There could be radio interference. Move the receiver away from other electronic devises (e.g. monitor, speakers, radio, etc.).
The Mouse LED comes on when the activate button is pressed, but the receiver is unresponsive.
It is possible that your Mouse and Receiver are not synchronized. Connect the devices as shown in your Quick Start Guide.