• Your Name
• Day time telephone number
• Day time fax number
• Email Address
• Model number of your Adesso product
• Description of how you installed and set up your Adesso product
• Description of your technical difficulty

Telephone
Dial 1-909-839-2929

Merchandise Return

Should a product(s) fail during the warranty period, certain procedure should be followed for ADESSO to serve the BUYER more efficiently.

1. Call the RMA department at ADESSO to obtain a RMA number. RMA numbers will only be
   issued by email, phone or fax service. The following must be available to request a RMA
   number:
   a). Invoice date & number.
   b). Product description and serial number.
   c). Reason for return.
2. Requirement for the RMA processing:
   a). A copy of original invoice with item and serial number.
   b). A detail note detailing all problems.
   c). All returned product(s) must be packed in the original packaging. Improper packaging
   may void warranty.
   d). RMA number clearly marked on mailing label and shipping containers.
   e). Shipped defective product to ADESSO
   

All RMA merchandise(s) are subject to be returned within 5 working days. If you have further RMA status question, please provide below information to contact support@adesso.com for assistance:

• RMA Number
• Product Model Number & Qty.
• Contact information (Tel, Fax and Email Address )

Adesso Inc.
Customer Service Dept.
160 Commerce Way, Walnut, CA-91789 USA Tel: 909-839-2929 Fax: 909-839-2930