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1. How do I eject my CD-ROM using this Mac keyboard?
The method used to open the CD/DVD tray depends upon the version of Mac OS

In MacOS X and up, simply press F12 to open the CD-ROM drive.
In MacOS 9
There are two methods:
o Use the Eject application program.
o Use the Eject portion of the Control Strip.
These two files are located in the Eject Extras folder located in the Apple Extras folder (in the Applications folder). See more detailed instructions in the "About Eject Extras" document, which is located in the Eject Extras folder. There are also macro keys to do most all of the functions. The eject function can simply be done by dragging the DVD/CD icon to the trash can. Volume up, down, and mute are in the control panel. If you need more help programming the eject function in MacOS 9, simply send an e-mail to: support@adesso.com

2. Are your Macintosh USB keyboards compatible with Mac OS X and up?
All of the Macintosh USB keyboards are compatible with Mac OS X. There is a new driver for the IntelliMedia Pro (EKB-805Pro) and the MediaNet Pro (MCK-810) that can be downloaded from the web-site. Adesso Driver Page

3. My Apple Pro Mouse does not work with Adesso's keyboard USB port.
There is a known open issue with Apple's mice, they seem to have made the Apple Pro mouse work well with only Apple's keyboards. The workaround to this is to simply plug the mouse into the computer directly or to purchase one of our premium Mac mice. You can see our MacOS mice on our online store: Adesso.us - Manufacturer Outlet

4. I upgraded my MacOS to OS 10.3 or above, and now my multimedia buttons do not function. (AKB-820MAC, MCK-810, AKB-805MAC)
We have a newly developed driver that resolves this open issue. Please visit our driver's page to download the latest driver. Here is the direct link: Adesso Drivers Page

5. How do I eject the CD-ROM using my Adesso keyboard?
To eject the CD tray, try the following:

Most simple is to use the F12 key. 99% of the time this will open and close the CD tray. Please wait for the command to generate a response. There is a delay built-in to prevent accidental drive openings. With Power Mac G4 computers whose keyboard does not have an eject key, the method used to open the CD/DVD tray depends upon the version of Mac OS.

These two files are located in the Eject Extras folder located in the Apple Extras folder (in the Applications folder). See more detailed instructions in the "About Eject Extras" document, which is located in the Eject Extras folder.

6. How do I change the default programs for my Intellimedia Pro (AKB-805MAC)?
Go into the program you wish to use, for example your e-mail client or internet broweser program and change the settings within the program to make that program the default program. The updated software program for the AKB-805MAC opens the default program when the multimedia buttons. The PF keys can be programmed to your liking in the Preferences-->Mmkbd Program.

7. How come I can't get the CD-ROM to startup?
The driver cannot handle the boot from CD option: this is done by the computer firmware (called BIOS on a PC), before the OS is loaded. This is similar to the issue where the driver cannot power on the computer from the power on key. I've tried it on my laptop and it does not work from third party keyboards, unless an Apple keyboard is plugged in. I suspect that somehow the firmware is checking the presence of an apple USB keyboard before enabling "boot from CD when C is pressed on USB keyboard".

8. My Apple Pro Mouse does not seem to work in my Adesso keyboard.
There is a conflict between the USB connector used on the new Apple mice and the existing hubs on current Adesso keyboards. It appears that Apple made the Apple Pro Mouse to work well only with the Apple Keyboards. The work around to this is, you must connect the mouse directly to the iMac hubs or purchase one of our Mac Mice.

9. How come the Adesso keyboard does not turn on the computer?
That is a feature that only Apple keyboards are able to do since this is part of the firmware and the power to the keyboard is constantly on if the computer is plugged in. The Adesso Mac Keyboards are able to turn off the computer, however turning them on is only done on the original Apple keyboards.